Die Norm ISO 9001 legt die Mindestanforderungen an ein Qualitätsmanagementsystem in den Bereichen organisatorisches Umfeld, Führung, Planen, Unterstützung, Betrieb und Leistungsbewertung fest.


Koordination von Aktivitäten, um die Qualität des Unternehmens oder der Organisation zu leiten und zu kontrollieren.

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